Services List Access to Customer Services telephone lines These are the best times to contact us: Customer Experience Strategy This is a living and breathing strategy that will be underpinned by an action plan that runs from 2025 to 2029. Customer Charter The Council is committed to ensuring that our customers are at the heart of everything we do. Our Priorities These are the Customer Experience Strategy Priorities Service Standards To ensure that the customer experience is consistent across SKDC, we have introduced service standards for the corporate contact centre and each of its service areas.
Customer Experience Strategy This is a living and breathing strategy that will be underpinned by an action plan that runs from 2025 to 2029.
Customer Charter The Council is committed to ensuring that our customers are at the heart of everything we do.
Service Standards To ensure that the customer experience is consistent across SKDC, we have introduced service standards for the corporate contact centre and each of its service areas.
