What should I do if I disagree with that decision

What should I do if I disagree with that decision?

If you disagree with the overpayment, please contact us

If the overpayment is our fault we will consider whether you could reasonably have known that you were being overpaid benefit at the relevant time. We will then decide whether to recover the overpayment from you.

If you wish to appeal the decision, you can find further information on our appeals page

Was this page useful?

A-Z of Services

a b c d e f g h i j k l m n o p q r s t u v w x y z