Contact us

Please scroll down the page for Customer Services opening hours for Christmas and New Year 2022-23

Make a general enquiry Find out more about the £150 Council Tax Rebate

 

Our local offices:

Grantham - All services are available by appointment only, these can be made by contacting us. Post box available for document drop off, collected three times a week.

Bourne - Open for Library services as well as Council appointments that can be made by contacting us. Post box available for document drop off, collected weekly.

* We may record calls to and from our Customer Services team, our Council Tax team or our Benefits teams. Our aim is to ensure we continually provide the highest levels of service to our customers, and by recording calls, we have an invaluable tool to help in training and development. Being able to record and replay calls also enables us to resolve any issues more quickly and effectively, and may help to detect and prevent fraud.

pdf icon Call Recording Protocol [209kb]

OfficePublic visiting (pre-booked appointments only)Contact us

Grantham

Postal Address:
South Kesteven District Council,
Council Offices, The Picture House,
St Catherine's Road,
Grantham NG31 6TT
Map & directions

Customer Services is now temporarily located within Grantham Guildhall Arts Centre next to Digby's Cafe.
The entrance is on Edith Smith Way between the Arts Centre and Grantham Museum.

  • Monday to Friday: 9am-1pm
  • Mon, Tues & Thur:
    8.45am-5.15pm
  • Weds: 8.45am-4pm
  • Fri: 8.45pm-4.45pm

Bourne

Address:
3 Abbey Road
Bourne
Lincolnshire
PE10 9EF

Map & directions

*Access is from the car park side of the building adjacent to M&S

  • Monday: 9am-5pm
  • Wednesday: 9am-6pm
  • Friday: 9am-1pm
  • Saturday: 9am-1pm
As above