Contact us

You can send us an online enquiry by clicking on the button below.

Make a general enquiry

Services operating to reduced standards due to COVID-19:

Grantham - All services are available by essential appointment only, these can be made by contacting us. Post box available for document drop off, collected three times a week.

Bourne - Open for library drop off and collection services only. Essential Council appointments can be made by contacting us. Post box available for document drop off, collected weekly.

* We may record calls to and from our Customer Services team, our Council Tax team or our Benefits teams. Our aim is to ensure we continually provide the highest levels of service to our customers, and by recording calls, we have an invaluable tool to help in training and development. Being able to record and replay calls also enables us to resolve any issues more quickly and effectively, and may help to detect and prevent fraud.

pdf icon Call Recording Protocol [209kb]

OfficeOpening times (pre-booked appointments only)

Grantham

Address:
St Peters Hill
Grantham
Lincolnshire
NG31 6PZ
Map & directions

  • Monday, Tuesday and Thursday - 8.45 to 17.15
  • Wednesday - 8.45 to 16.00
  • Friday - 8.45 to 16.45

Bourne

Address:
3 Abbey Road
Bourne
Lincolnshire
PE10 9EF              
Map & directions

*Access is from the car park side of the building adjacent to the Marks and Spencer