Planning advice

We offer a pre-application advice service which can help you; from concept and construction through to completion.

Changes to general planning advice

In order to provide an improved service for customers, the Duty Planning Officer arrangements in Grantham will be changing. A duty officer will be available by appointment only five days a week for face to face meetings or telephone conversations. Customers wanting to speak to a duty officer for informal advice can arrange an appointment for either a face to face meeting or telephone callback,  by calling our customer service centre on 01476 40 60 80. It will also be possible to drop in to our Customer Service Centre to arrange an appointment.

In order to make an appointment the following information will be required:

  • details of enquirer
  • customer questions/nature of proposal
  • any other information that you think may be relevant to the duty officer

The more information that you provide the duty officer will allow for a more informed response.

The current drop-in advice officer duty procedure will operate until 28 October 2016. From 31 October onwards the appointment only procedure will operate. Officer duty at Bourne will remain unchanged as they already operate by appointment only.

  • Grantham - drop-in advice available at our Grantham office, Monday to Friday until 28th October 2016
  • Grantham - advice by appointment only at our Grantham office, Monday to Friday from 31 October 2016 onwards
  • Bourne - advice by appointment only at our Bourne office on a Tuesday and Thursday

Contact us to make an appointment >>

The Duty Planning Officer is available to give advice on:

  • the completion of application forms
  • the relevant fee for any given application or proposal
  • general advice on the planning process
  • interpretation of drawings submitted by others e.g. by your neighbour

Please note that it will not be possible to state what the likely outcome of any application will be and any informal advice given cannot bind the authority as to the eventual outcome of the application.

Duty officers are not able to offer any formal advice about whether or not a proposal may require planning permission. For more information on this, please see our 'Do I need planning permission?' page >>

Visitors seeking an informal opinion on a development proposal will be expected to bring drawings, photographs and any other illustrative material with them to help us understand the proposal.

Formal pre-application advice

Pre-application fees and charges

The pre-application advice route cannot be used to establish whether or not planning permission is required for a proposal.