Planning advice

We offer a pre-application advice service which can help you; from concept and construction through to completion.

A duty officer will be available by appointment five days a week for face to face meetings or telephone conversations. Customers wanting to speak to a duty officer for informal advice can arrange an appointment for either a face to face meeting or telephone call back,  by calling our customer service centre on 01476 40 60 80. It will also be possible to drop in to our Customer Service Centre to arrange an appointment.

In order to make an appointment the following information will be required:

  • details of enquirer
  • customer questions/nature of proposal
  • any other information that you think may be relevant to the duty officer

The more information that you provide the duty officer will allow for a more informed response.

  • Grantham - advice by appointment only at our Grantham office, Monday to Friday 
  • Bourne - advice by appointment only at our Bourne office on a Tuesday and Thursday

Contact us to make an appointment >>

The Duty Planning Officer is available to give advice on:

  • the completion of application forms
  • the relevant fee for any given application or proposal
  • general advice on the planning process
  • interpretation of drawings submitted by others e.g. by your neighbour

Please note that it will not be possible to state what the likely outcome of any application will be and any informal advice given cannot bind the authority as to the eventual outcome of the application.

Duty officers are not able to offer any formal advice about whether or not a proposal may require planning permission. For more information on this, please see our 'Do I need planning permission?' page >>

Visitors seeking an informal opinion on a development proposal will be expected to bring drawings, photographs and any other illustrative material with them to help us understand the proposal.

Formal pre-application advice

Pre-application fees and charges

The pre-application advice route cannot be used to establish whether or not planning permission is required for a proposal.