Frequently Asked Questions (FAQs)

Please read our top Frequently Asked Questions (FAQs) for further information on the service.

Why are you charging for collection?

How much does the scheme cost?

Do I have to pay?

If I join the scheme half way through the year, do I get a discount?

What happens if I move house in South Kesteven?

My green bin is damaged - will I be able to have a new one?

What do I do with my garden waste if I don't want to pay for my green bin?

I don't want a green bin, can I put my green waste in my black bin?

How will you know who has paid?

Can my garden waste be collected from my door?

What if I'm renting and / or am not responsible for the garden where I live?

Where does my green waste go?

For further information, please contact us >>