The collection of green waste is a discretionary service. Many councils charge for garden waste collections and it ensures that only those residents that use the service pay for it.
The period of collection runs each year from 1 April to 31 March. The full annual charge for joining the service is payable regardless of joining date. The cost of the service will be agreed in a review of fees and charges at full council on Thursday 1 March.
If you do not already have a green bin then you would need to buy one from us when you join the scheme. The charge for a new green wheeled bin is £26 plus a delivery charge of £10 (please note this is per delivery not per bin).
There is a delivery charge of £10 (please note this is per delivery not per bin)
Yes, you will get a discount if you sign up for direct debit or pay for the service online.
You may well notice a change in the time we collect, but not the day. Just make sure the bin is out ready for collection by 7.30am. Once we know how many green bins we are collecting, we may look to alter the rounds and this could affect your collection day, but we will let you know before this happens.
Yes, the cost of the service will be agreed in a review of fees and charges at full council on Thursday 1 March.
No, the period of collection runs each year from 1 April to 31 March. The full annual charge for joining the service is payable regardless of joining date.
Please take your green wheeled bin with you to your new home in the district. However please also contact us to allow your details to be changed to ensure that your collections will continue. If you are moving out of the district there is no refund for the remainder of the charged period.
Yes the charge for a new green wheeled bin is £26 plus delivery, the collection cost is in addition to this charge.
Yes, although there is a charge of £26 unless the damage has been caused by the collection process. Please contact us to arrange payment and delivery.
We hope you feel that the charge represents good value compared to the time and trouble of going to the household waste recycling centre. However, if you do not want a green bin you will need to make your own arrangements to dispose of garden waste by either home composting it, or taking your garden rubbish to one of the household waste recycling centres.
No you cannot. Your black bin may not be collected if there is green waste in it.
Residents that have paid for their green wheeled bin will be issued with a special sticker which they will stick onto the rear of the bin. The electronic system in the cabs of our lorries also has details of properties who have paid to be part of the scheme. The council will keep records of who has paid and will only be collecting bins from those homes that have paid. Once you have joined the scheme please place the sticker we send you onto the back of your bin as shown below.
If you are eligible for our assisted collections scheme (because you have difficulties moving the waste), you will also receive assisted collections for garden waste. If you feel you may need this service please contact us on 01476 40 60 80 to arrange an assessment visit.
A resident may choose to make a personal arrangement with a neighbour to share the cost of a bin where this best suits their individual needs. However, anyone purchasing this service is reminded that the bin(s) must be primarily used for garden waste from their own property - please see the terms and conditions of the agreement. Neighbours who work together to provide a service to the community and need to share a bin, should contact us to discuss their requirements.
You will receive a sticker identifying that your bin is paid for - there is nothing we can do to stop residents moving bins around but reassuringly this sort of problem is not common and the electronic system in the cabs of our lorries further assists with any issues, providing our operatives with real time information regarding who has joined the scheme.
We are happy to continue providing a garden waste collection service for flats. Please contact us if you would like advice on how to go about organising garden waste collection for a multi-occupancy property.
Please inform the person responsible for your garden about the charge. They can then make the choice about whether to pay to continue having the garden waste from your property collected.
All the green waste collected from across the district is taken to a local composting facility where it is turned into compost that is suitable for agricultural use.
See our list of what you can and can't put in your garden waste bin >>
For further information, please contact us >>