Leaflets on letting agents in the South Kesteven area:
What they can charge you for:
- a tenancy agreement
- an inventory
- credit checks and references
- negotiating with the landlord on your behalf
- renewal of tenancies
What they can't charge you for:
- taking your details and housing requirements
- giving you the addresses and details of available properties
If you pay a 'holding fee' to a landlord or agent to have first call on a property, they're under no obligation to reserve it for you - or return the fee.
You can only guarantee a property is yours once you and the landlord have signed a contract and you've paid the rent.