Policies and procedures

In this section you will find our current policies, procedures and protocols relating to the delivery of our functions and responsibilities. 

• Strategies, plans and annual reports >>

• Customer feedback >>

• Equality and diversity >>

• Enforcement policies >>

• Licensing policy >>

• Finance and risk policies and frameworks >>

• Housing strategies, policies and reports >>

• Corporate Governance >>

• Freedom of Information and data protection >>

• Fraud investigation >>