Penalty Charge Notices (PCN)

We are responsible for setting and enforcing parking charges only for our car parks. It is the responsibility of the motorist to ensure the appropriate ticket is paid for and displayed.

Civil Enforcement Officers patrol car parks regularly to ensure customers have paid the correct fee. They will issue fines called Penalty Charge Notices (PCN) to vehicles parked in contravention of the parking order.

How to pay Penalty Charge Notice

Details of how to pay a Penalty Charge Notices are detailed on the back of the notice. Payment can be made in the following ways:

Pay your fine online

Telephone payments - fines can be paid for at any time by debit or credit card by calling 0845 470 6040

Appeal a Penalty Charge Notice

If you believe a parking fine has been issued incorrectly, you may appeal by following the instructions on the reverse of the penalty charge notice.

Appeals can be made:

By postCentral Processing Unit
PO Box 10282
NG17 0DX

Please note that a letter of appeal or completion of an appeal form does not guarantee the cancellation of a Penalty Charge Notice.