The councils nominated single point of contact (SPoC) for all South Kesteven District Council CCTV related matters is Mark Jones- Community Resilience Lead who can be contacted at firstname.lastname@example.org. We own, maintain and monitor live CCTV cameras located within Grantham, Stamford, Bourne, Market Deeping and Deeping St. James.
The monitoring centre is staffed 24 hours a day, 365 days a year and has been in operation since June 1997.CCTV Privacy notice
All cameras are recorded on to a digital recording system which is running 24 hours a day and 365 days a year.
All recorded images are retained for 30 days. This allows police officers and other statutory agencies adequate time to view the images and, where necessary, request them to be prepared as evidence.
Live and recorded images can also be relayed to the police communications centre at Lincoln and to various police stations throughout the district. This allows senior police officers to assess incidents, ensuring that adequate resources are dispatched.
The monitoring centre also acts as the controlling station for a number of radio communication systems which link to shops and licensed premises in Grantham, Bourne and Stamford who sign up to the 'Pub Watch' or 'Shop Watch' radio scheme. The base stations are located at the monitoring centre and at various retail outlets and public houses. Police community support officers, neighbourhoods officers and the police carry handheld radios. Information can be passed between all those involved in relation to situations ranging from missing children to major public order incidents. A dedicated telephone and radio link has been established with the police communications centre to allow incidents to be reported quickly and efficiently.
All our control room staff are Security Industry Authority (SIA) licensed and trained not to observe private areas and are totally accountable for their actions. If you have particular concerns on this matter please contact us at South Kesteven District Council
Access to the CCTV control room is by authorised personnel only as required by the Data Protection Act of 2018. In addition to this, authorised agencies are allowed access to CCTV images. If footage is required by members of the public/solicitors/insurance companies etc. then appropriate forms must be completed.
When requesting CCTV footage, you must consider what information you are asking for. If you want copies of CCTV which relates solely to you and contains no one else and no other personal information, then you must submit a subject access request.
If you require information that includes other people, then you are not able to access the information. The police, insurers and other legal professionals are able to submit 'Request for CCTV images (legal professions)' form within 30 days to request a copy of the required footage, a legal reason/purpose must be submitted with this request.
Incident zone reports
Code of practice
Should you have a complaint relating to the CCTV service then please follow this link: