I rent a private property (Unable to afford rent/mortgage?)

Problems paying your rent? Help is available

Please contact our Housing Solutions team on 01476 40 60 80 as soon as possible if you are having difficulties paying your rent. We will help you look for ways to solve the problem.

How can we help?

We can try to help you by:

  • discussing your circumstances with you before your arrears become too serious
  • giving advice on any welfare or housing benefits you may be entitled to
  • putting you in touch with other agencies that can offer you support, such as the Citizens Advice, Shelter, Job Centre Plus, National Debtline and the StepChange Debt Charity
  • helping you to set up a voluntary arrangement for you to pay regular amounts off your arrears

Negotiate a lower rent with your landlord

1.    When considering whether or not to negotiate a lower rent with your landlord, think...

  • is the new rent you are proposing realistic for the type of property and the area it is in?
  • compare it with other similar properties in the same area?

2.    It is easier to get a reduction in your rent if your landlord thinks of you as an ideal tenant. Make sure you...

  • pay your rent in full and on time
  • maintain the property in a good condition
  • do not cause any anti-social behaviour problems whilst at the property

If you are an ideal tenant, then your landlord may be willing to lower your rent rather than you leave. This is because they may not want the expense of finding a new tenant and possible rent loss whilst finding a new tenant.

3.    Another incentive for a landlord to lower your rent is to offer to do work on the property, e.g. decorating.

Please note: It is the decision of the landlord as to whether they are willing to lower the rent or not and some landlords may need to increase a rent.