Changes and corrections to your bill

Please tell us if:

  • we've sent the bill to the wrong person
  • you've moved house
  • we've calculated your bill wrongly
  • we've calculated your Council Tax Support wrongly
  • you should receive: a discount, an exemption, a disabled band reduction or Council Tax Support
  • you should no longer receive: a discount, an exemption, a disabled band reduction or Council Tax Support

See further information on changes in circumstances that may affect your council tax >>

How do I appeal against my council tax banding?

You can appeal within the first six months that you become the owner and/or taxpayer of a property. You must appeal to the Listing Officer in Lincoln. However, if the same appeal has been considered and determined by a Valuation Tribunal, it cannot be heard again.

The grounds for appeal about the banding of your property are restricted to the following cases:

  • you believe that the banding should be changed because there has been a material increase or a material reduction in the dwellings' value
  • where you start or stop using part of your dwelling to carry out a business, or the balance between domestic and business use changes
  • where the Listing Officer has altered a list without a proposal having been made by a taxpayer

The Listing Officer is an independent officer of the Crown and can be contacted using the following details:

Council Tax East
The Valuation Office Agency
Ground Floor
Ferrers House
Castle Meadow Road
Nottingham
NG2 1AB
Telephone: 03000 501501
Email: cteast@voa.gsi.gov.uk 
Web: https://www.gov.uk/council-tax-bands