15 minutes waiting time for 'Drop-in' customer visits - Results (2011/2012 Monthly & Year to Date)
Monthly Target = 90%
Monthly | Year to Date | |
April 2011 | 89% | 89% |
May 2011 | 84% | 87% |
June 2011 | 88% | 87% |
July 2011 | 87% | 87% |
August 2011 | 91% | 88% |
September 2011 | 85% | 87% |
October 2011 | 87% | 87% |
November 2011 | 88% | 88% |
December 2011 | 91% | 88% |
January 2012 | 84% | 88% |
February 2012 | 84% | 87% |
March 2012 | 83% | 87% |
