Fees and Charges - Helpline
The District Council provides monitoring and response services for telephone alarms for elderly and vulnerable residents in the community.
| For more information, please follow the following link: | Community Alarm / Helpline |
| HELPLINE SERVICE | |
| £ | |
Ex. VAT | |
| Unit Rental | |
| Rental Including Monitoring | 2.83 |
| Rental Including Monitoring and Mobile Warden (*) | 5.46 |
Call Monitoring Excluding Rental | 1.37 |
| Additional Daily Call Charge | |
| Daily telephone call from Control Centre Staff | 1.37 |
| Emergency Visit from Mobile Warden | |
| In response to emergency situations where the nominated key holder(s) could not be contacted | |
| Charge per visit | 10.08 |
| Annual Charge for maintenance of unit (**) | 9.05 |
(*) - The Mobile Warden Service is available for helpline customers for an additional charge of £2.58 per week + VAT. The additional charge includes a monthly home visit and assistance from the mobile wardens in case of emergency.
(**) - Only applied if your unit is rented from SKDC and you live outside of the District.
VAT - Value Added Tax (20%) is additional to all charges which are paid quarterly in advance. Please note that if you are chronically sick or disabled, you may be exempt from paying VAT.
