Repairs & Improvements

Reporting Repairs

If your home needs repair work to be carried out by the council you should contact us as soon as possible. You can report a repair request online, by phone, by letter, by e-mail, or in person at our l...
Improving Your Home

We're dedicated to providing excellent services to our customers. To do this we have developed a set of service standards which set out what you can expect from us when we do any improvements or moder...
Right to Repair

Certain emergency or urgent repairs qualify for compensation under our Right to Repair Scheme.
Energy Efficiency

Find out how you can save energy in your home.
Leaseholders

As a leaseholder, you have bought the right to live in your property for a fixed number of years - initially up to 125 - called the 'term'. Although the term is fixed at the start, it decreases every ...