Self Isolation Support Payments

The Government is providing a Test and Trace Support Payment of £500 for those on low incomes if they cannot work during their self-isolation period.

Ensuring that individuals isolate when they have Covid-19 is one of the most powerful ways to control transmission of the virus.

This is because someone can remain infectious to others for up to 10 days after developing symptoms. Even before that, it can take up to 14 days to develop symptoms after catching Coronavirus, and during this time people can pass it on without realising - even if they don't show any symptoms.

By self-isolating, individuals can help prevent family, friends and others in the community from contracting Coronavirus, as well as helping to protect the health services.

Because this can cause financial pressure for those on low incomes and the self-employed, the Government has set up a new Test and Trace Support Payment of a £500 lump sum payment to support them if they cannot work during their self-isolation period.

IMPORTANT: Updates to Self-Isolation Exemptions - 30 November 2021

From 30 November 2021, all close contacts of a suspected or confirmed case of the Omicron variant will be required to self-isolate, regardless of any exemptions from self-isolation, such as their age or vaccination status.

This means the following groups may be eligible for Test and Trace Support Payment if they meet the criteria:

  • people who are fully vaccinated who are identified as a suspected or confirmed contact of someone with the Omicron variant
  • people taking part in workplace daily contact testing schemes who are identified as a suspected or confirmed contact of someone with the Omicron variant
  • a parent or guardian of a child who is a contact of someone suspected or confirmed to have the Omicron variant.

Contacts of people who are suspected or confirmed to have the Omicron variant will be told to self-isolate by NHS Test and Trace. These contacts will receive written confirmation of the requirement to do so (either by email or text message), which South Kesteven District Council will request as evidence before approving a payment. is exempt from self-isolation.

Update on International Travel

The following groups of people remain ineligible for Test and Trace Support Payment (TTSP) as they are required to quarantine on entry to the UK (and therefore cannot work):

  • international arrivals from a red list country
  • international arrivals from a non-red list country who are not fully vaccinated and are over 18

International arrivals from a non-red list country who are fully vaccinated and over 18 will be required to take a PCR test before the end of day two. If they test positive, they may be eligible for TTSP - and their contacts may be eligible too if the person who has COVID-19 is suspected or confirmed as having the Omicron variant. If the day two PCR test is negative, the person will not be eligible for TTSP.

Please check this page for further updates on when and how to apply. 

National Main Scheme - Test and Trace Self Isolation Payment - FAQ and application

South Kesteven Discretionary Scheme - Test and Trace Self Isolation Payment - FAQ and application

National Parent and Guardian Scheme - Test and Trace Self Isolation Payment - FAQ and application

Who is not eligible

pdf icon Privacy Notice for Self Isolation Payment scheme V1.0 SKDC [140kb]

How many times can I apply?

If you are required to isolate more than once, you can claim again if you are given a reference number from the test and trace system.

How quickly will I receive the payment?

We aim to process your application within three working days once all information has been received. You will be contacted by the Test and Trace Team when they process your application.

What if I don't supply all the information?

This will create a delay in processing your application.

What if I don't have a Test and Trace number

You need to contact 119 before making your application

Will the information I give be safe and secured?

Please see our privacy notice to see how you data is processed and kept safe

Any questions?

E-mail customerservices@southkesteven.gov.uk