Customer Services Information
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Customer Service Week
The first full week of October in each year is National Customer Service Week. This year it ran from Monday 3 October to Friday 7 October. It's a great way to boost morale and teamwork within the cust...
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Customer Services Key Performance Indicators
We think it is important to tell you what to expect from our services.
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Call Recording Protocol
We may record calls to and from our customer services team, or our Benefits teams. Our aim is to ensure we continually provide the highest levels of service to our customers, and by recording calls, w...
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Customer Service Consultation
South Kesteven is one of the biggest districts in the UK with 131,000 residents living in one of four towns or widely-spread, sparsely populated rural communities.
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Customer Service Standards
We adhere to the following minimum standards of service delivery across all areas of the council.
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Customer Services Jobs
Please select the link to view all our current vacancies. You can view the job titles for vacancies from the drop-down box. You can make an immediate online application, or choose the link to request ...
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Bourne Community Access Point
Information about our development project which aims to create a focal point for council services in Bourne including the Library and SKDC's customer services.
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Customer Feedback
South Kesteven District Council is committed to delivering an excellent quality of service and want to hear what you think of us, whether you were really pleased with your experience, felt we could ha...
