These service standards will be monitored over the next year up until the end of March 2020 and we will report on these via our Council website and our tenant's newsletter (Skyline).

We invite our tenants to help us review these service standards.  If you would like to get involved, please email:

If it is considered changes should be made to the service standards, a new version will be published in April 2020. 

pdf icon Housing Service Standards [495kb]