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Customer Services

Welcome to SKDC's Customer Services homepage. Our aim is to constantly improve the quality, consistency and accessibility of services for our customers; we want, simply, to give our customers excellent service.

We try to offer our customers a single point of contact for council services, and to give our customers choice about how, when and where they can reach us; in person through one of our 4 offices (Grantham, Bourne, Stamford and Market Deeping), via the telephone, web or email.  We also have customer access PC's at all offices.

We want to hear from you about our performance.  Go to the  link to complete our survey and tell us what we can do better, and what we do well now!

Customer Complaints and Feedback

Customer Complaints and Feedback

South Kesteven District Council is committed to delivering an excellent quality of service and want to hear what you think of us, whether you were really pleased with your experience, felt we could have done better or simply want to share your thoughts.